payment methods offered mainly by big tech companies. However, platform-native wallets enable users to store, send, receive, convert, and split funds. And on top of these functionalities, add more experiences that go beyond payments, such as embedding loyalty points, cashback, cash advance, and more.
manager gets compensated for their services in maintaining and managing the listing, and the booking platform secures its commission fee. A financial platform can automatically transfer a set amount of money into a savings account or investment fund every payday without the need for the user to manually initiate these transactions.
relationships. Wallets are the entry point into that strategy. Here are five personalised experiences platforms can build into their wallet ecosystem: n In-app wallets for payers and payee s n Currency management (FX-as-a-service) n Local accounts (virtual IBANs) n Membership programs (loyalty points, exclusive deals, stamp cards, cashback, etc.) n Flexible payment plans (e.g., BNPL options, cash in advance).
gain control over how they price and package financial experiences for their users. Considering all the above, it’s fair to say that for fast-growing
businesses, the future is wallet-driven. Wallets are
designed to meet the evolving needs of both platforms and their users. That makes them an important part of a business’ overall growth strategy.
How wallets can address growth opportunities Going back to the trends
Increased user engagement with
MANGOPAY COMPANY INFO
personalised experiences
we’ve mentioned, let’s look at how platforms can make the most of them to scale faster. Through an integrated wallet approach, platforms can improve user engagement and retention, simplify payment
Who is Mangopay: Mangopay powers a wallet-based payment infrastructure specifically designed for organisations with complex, multi-party fund flows. Its programmable wallet solution optimises fund management, allowing platforms to regain control over payments, secure transactions, and automate
According to our research report, Insights into in-app wallets: What platforms must know about user behavior and expectations, 43 per cent of users now pay through in-app wallets, and 41 per cent prefer receiving refunds into their
More revenue potential
When all transactional activity happens within a platform’s wallet-based ecosystem, the monetisation opportunities
operations, and unlock new revenue potential.
payouts. By leveraging Mangopay’s end-to-end
Wallet The building block – every user has at least a wallet. What does it mean to be a wallet ecosystem
white-label infrastructure, clients generate additional revenue and enhance operational efficiency while remaining compliant and protected with 360° AI-driven fraud prevention. What it does: Power seamless money movement for the world’s top, platforms, giving them full control through its wallet ecosystem Company: Mangopay Founded: 2013 Category: Wallet infrastructure Key personnel: Andy Van Susteren, VP sales (right) Head office: Luxembourg Local presence in: Luxembourg, Germany, France, UK, Spain and Poland
Wallet infrastructure Capabilities to streamline money movement and enable different use cases.
Wallet ecosytem Combines wallet capabilities with payments to create a unified, protected ad scalable ecosystem.
Control and automation of multi- party transactions Platforms can build custom payment flows and automate transactions based on their operational needs, whether
wallets instead of their bank accounts. The majority say they would engage even more if wallets offered instant transfers and budgeting tools. Wallets are gaining ground, and users recognise their value. Wallets are shifting from transaction mechanisms to financial management tools. Across the industry, more platforms are moving in this direction. They’re looking to embed fintech services as a way to increase user engagement and build stronger
stay with the platform. For example, platforms can apply markups or fees to services like currency conversion or offer premium wallet features, such as faster payouts, instant transfers, or advanced financial tools, as part of a paid tier. These value-added services turn the wallet into a source of ongoing revenue. And more upsell opportunities can emerge. Instead of simply processing payments and accepting the standard transaction fees, platforms
it’s managing payouts, splitting payments, or
scheduling transactions. For example, a travel platform can set up its flow to automatically allocate funds among the key players: the property owner receives their share for rental accommodation, the property
Website: mangopay.com Linkedin: linkedin.com/ company/mangopay
51
www.thepower50.com The Fintech Power 50
Powered by FlippingBook